Definition:
Sociograph('s) websites - www.sociographsolutions.in, www.i2ce.in, www.iamdave.ai
'You', 'Your' or 'Customer(s)' - An
individual or legal entity who is visiting our website or consuming any service
from Sociograph.
'Sociograph', 'we', 'us' or 'our' - Sociograph Solutions Private Limited
'Sociograph Application',
'Service', 'Software', or 'Platform' - Suite of applications made available at
any of Sociograph's websites or subdomains of these websites.
'Subscription Service', Sociograph('s)
Service(s), Service - All of our web and mobile based marketing and sales
applications, tools and platforms that you have subscribed to by an Order Form
or directly on the website or via a thirdparty marketplace or that we otherwise
make available to you, and are developed, operated, and maintained by us,
accessible via Sociograph's websites or another designated URL, and any ancillary
products and services that we provide to you.
Visitor(s)
- Individual people or accounts that are designated and authorized by Customer
to access Subscription Service or other individual people or accounts who
access Sociograph's websites.
User(s)
- Individual people or accounts that are designated and authorized by Customer
to access Subscription Service
Contact Information - The name, email address, phone number, online
user name(s), telephone number, and similar information submitted by visitors
to our website or landing pages
Privacy Policy
General Privacy Statement:
Sociograph is committed to protecting the privacy of
information that we collect from and about our website visitors. This Statement
of Privacy (or 'Privacy Policy') is part of our Terms of Service http://www.iamdave.ai/page/terms_of_service and applies to our
websites and applications available under domains www.iamdave.ai, www.sociographsolutions.in, www.i2ce.in, and to all our mobile applications available on iOS and
android platforms.
By accessing or using our Websites or Applications, you
expressly consent to our use and disclosure of your personal information in any
manner described in this Privacy Policy. If you do not agree to this
privacy policy, then you should not visit our website and use our services.
We periodically update these terms and we will let you know when we do
through notification within the Sociograph applications used to access your
Sociograph application subscription (if you have one), or by posting a revised
copy on our website. You agree to review the Privacy Policy on a regular basis
and always remain in compliance.
Information
Collected
You provide your personal information, for
example, your email address, phone number etc and billing information to us
while creating an account with us. We store that information reliably and
securely. We use this information only to service your account. When you
install our services, we may collect non-personally identifiable data (like
location, IP address, feature usage) of your visitors/users. When using our
Mobile Apps, based on your authorization - we may track your location, SMS,
Email and Calls (including recording calls).We use common Internet
technologies, such as cookies and Web beacons, to keep track of your
interactions with our Websites, applications, and emails. We may collect
following non-personal information when you visit our Website or
Customer Websites but not limited to Your
Computer's IP Address, Operating System, Browser type, location, Referral
source, duration of visit, pages visited, links clicked etc.
When you are using
our web applications, we may collect non-personal information such as your
navigation across our product, which and how many pages you visit, time spent
on various pages, and your computer's IP address, operating system, browser
type and screen resolution.
You may
additionally authorize us to connect your internal systems which may include
your or your customers information (eg. Social Network, E-Mail Accounts, CRM
Accounts etc) using features of our application, where we will access the
information that you authorize us access to, via an authentication. Your
information and your customers information will be used ONLY to serve YOUR
account. We do not sell or share or trade your data to other customers, or
third parties.
We may also collect non-personal data about
your usage of features and store that data in our platform. We may track
SMS/email inbox, read call logs, use user's location data to enable features
designed in Sociograph's platform. However, this information would only be used
to service your account. We will not share your personal information with
anyone except as described in this policy.
We may use this information to personalize
your customer's experience on your platforms, as defined by the order form or
the service that you have subscribed to.
Compliance with Our Privacy Policy
We use the information we collect only in
compliance with this Privacy Policy. Customers who subscribe to our
Subscription Services are obligated through our agreements with them to comply
with this Privacy Policy.
We post customer testimonials and comments on
our Websites, which may contain Personal Information. We obtain each customer's
consent via email prior to posting the customer's name and testimonial.
Use of Payment Information
If you give us credit card information
or transact with us online using other facilities like Debit Card or Net
Banking , we use it solely to check your financial qualifications and collect
payment from you. We use a third-party service provider to manage payment
processing. This service provider is not permitted to store, retain, or use
information you provide except for the sole purpose of credit card processing
on our behalf.
Service Providers
We employ other companies and people to
provide services to visitors to our Websites, our customers, and users of the
Subscription Service and may need to share your information with them to
provide information, products or services to you. Examples may include removing
repetitive information from prospect lists, analyzing data, providing marketing
assistance, processing credit card payments, supplementing the information you
provide us in order to provide you with better service, and providing customer
service. In all cases where we share your information with such agents, we
explicitly require the agent to acknowledge and adhere to our privacy and
customer data handling policies.
Security of your Personal Information
We use a variety of security
technologies and procedures to help protect your Personal Information from
unauthorized access, use or disclosure. We secure the Personal Information you
provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use or disclosure. When sensitive Personal Information
(such as a credit card number and/or geo-location data) is collected on
our Websites and/or transmitted to other websites, it is protected through the
use of encryption, such as the Secure Socket Layer (SSL) protocol.
Social Media
Features
Our Websites include Social
Media Features, such as the Facebook Like button and Widgets, such as the Share
This button or interactive mini-programs that run on our sites. These features
may collect your IP address, which page you are visiting on our sites, and may
set a cookie to enable the feature to function properly. Social Media Features
and Widgets are either hosted by a third party or hosted directly on our
Websites. This Privacy Policy does not apply to these features. Your
interactions with these features are governed by the privacy policy and other
policies of the companies providing them.
External Websites
Our Websites may provide links
to other websites. We do not control, and are not responsible for, the content
or practices of these other websites. Our provision of such links does not
constitute our endorsement of these other websites, their content, their
owners, or their practices. This Privacy Policy does not apply to these other
websites, which are subject to any privacy and other policies they may have.
Retention of
Personal Information
We retain Personal Information
that you provide us as long as we consider it potentially useful in contacting
you about the Subscription Service or our other services, or as needed to
comply with our legal obligations, resolve disputes and enforce our agreements,
and then we securely delete the information. We will delete this information
from the servers at an earlier date if you so request, as described in 'Opting
Out and Unsubscribing' below. If you provide information to our customers as
part of their use of the Subscription Service, our customers decide how long to
retain the personal information they collect from you. After termination, we
may, unless legally prohibited, delete all customer information, including your
Personal Information, from the Subscription Service.
International
Transfer of Information
To facilitate our global
operations, we may transfer and access Personal Information from around the
world, including the United States and Singapore. This Privacy Policy shall
apply even if we transfer Personal Information to other countries.
Compelled
Disclosure
In additional to the
statements made in this policy regarding sharing of collected information, we
may disclose your information in following cases:
We
use the various standard Website visit tracking tools to collect non-personal
information about your Website Navigation Behavior, and we may use the
information to personalize your experience with us.
Upon request Sociograph will provide you with information about whether
we hold any of your Personal Information. If you provide us with your Personal
Information, you have the following rights with respect to that information:
To exercise any of these rights, please contact us at info@sociographsolutions.in We will
respond to your request to change, correct, or delete your information
within a reasonable timeframe and notify you of the action we have taken.
Our Usage Policy, at http://www.iamdave.ai/page/fair_usage_policy applies to us
and to our customers and, among other things, prohibits use of the Subscription
Service to send unsolicited commercial email in violation of applicable laws,
and requires the inclusion in every email sent using the Subscription Service
of an 'opt-out' mechanism and other required information. We require all of our
customers to agree to adhere to the Usage Policy at all times, and any
violations of the Usage Policy by a customer can result in immediate suspension
or termination of the Subscription Service.
You may unsubscribe from our marketing communications by clicking on the
'unsubscribe' link located on the bottom of our e-mails, or by sending us email
us at info@sociographsolutions.in. Customers cannot opt out of receiving
transactional emails related to their account with us or the Subscription
Service.
Our customers are solely responsible for their own marketing emails and
other communications; we cannot unsubscribe you from their communications. You
can unsubscribe from our customers' marketing communications by clicking on the
'unsubscribe' link located on the bottom of their emails, or by contacting them
directly. If you find any of our customers violating our fair usage
policy, then do notify us @ info@sociographsolutions.in and we will take
appropriate action in a reasonable period of time.
We appreciate your invaluable feedback on our privacy policy. You can
contact us at info@sociographsolutions.in
Use of Collected
Information
Sociograph uses
information collected to provide you with the services you request. We may use
information collected to provide you users with additional information about
our Services, partners, promotions, and events. Sociograph may use information
collected to improve our Websites and Services. We do not share, sell, rent, or
trade personally identifiable information with third parties for their
promotional purposes. We may share information collected with other companies,
that work on our behalf.
Your Company and
Billing/Payment information like Company Name, Address, Size, Revenue, Tax
Id, Profit etc. when you provide this information as part of trial or sign-up
process with us. We collect and process payment information from you when you
subscribe to the Subscription Service, including credit cards numbers and
billing information, using third party PCI-compliant service providers. Except
for this, we do not collect sensitive information from you